Ethics and compliance

Etihad’s 24 hour global reporting service

Who can use it?

Ethics Line is open to all employees, customers and other stakeholders to report their concerns. However, it cannot be used to report general customer or other complaints. These should be channelled through our dedicated feedback channel.

How can I report a concern?

It's quick and easy to let us know if you have a concern, and you can stay anonymous if you'd prefer. Simply visit Ethics Line to submit an online report or raise your concern via phone – all in the language of your choice.

Visit Ethic’s Line

What happens next?

We'll give you a unique Report Key which you can use to follow-up on the status of your report.

Your report will be shared with a Compliance Officer who will decide on the appropriate action to take. If the report relates to a query, advice will be given in response after liaising with a subject matter expert. If the report relates to an allegation of wrongdoing, an investigation team will be assigned and the matter will be investigated internally according to our own guidelines, consulting with external experts where required.

UK Modern Slavery Act

WThe 2015 UK Modern Slavery Act requires companies operating in the UK to publish a statement describing the steps they've taken to prevent slavery and human trafficking from taking place in their operations and supply chains.