How can we help

Your travel knowledge base

Lost and found

                                                                                                                                                                                            

If you left something behind on your flight to Abu Dhabi, please complete our lost and found form above and we’ll do our best to help you find it.

Any items that have not been claimed after 15 days will be handed over to the local authorities at Zayed international Airport.

For all other flights, please get in touch with the baggage services team at the airport that you landed in.

Etihad Airways is not liable for the loss of personal items left on board our aircraft or in our airport lounges. 

This depends on where you think you lost your item.

For lost items at Zayed Internaltional Airport:

If you left something behind in an Etihad Airways lounge in Zayed International Airport in Abu Dhabi, please complete our lost and found form above. For anywhere else in Zayed Airport, including security screening points, immigration, at a gate or any other lounge, you’ll need to get in touch with Zayed Airport.

Any items that have not been claimed after 15 days will be handed over to the local authorities at Zayed International Airport.

At all other airports:

If you’ve left something behind at one of our global airports, please contact the lost property team at that airport.

Etihad Airways is not liable for the loss of personal items left on board our aircraft or in our airport lounges. 

 

If you left something behind on your flight to Abu Dhabi, please complete our lost and found form above and we’ll do our best to help you find it.

Any items that have not been claimed after 15 days will be handed over to the local authorities at Zayed international Airport.

For all other flights, please get in touch with the baggage services team at the airport that you landed in.

Etihad Airways is not liable for the loss of personal items left on board our aircraft or in our airport lounges. 

Still have questions?

Do you need support with our Loyalty program? We are here to help.

Direct Message

Send us a direct message on our social channels and we will get back to you soon

Online Chat

Use our chat bot or let us connect you to an agent for specific queries.

Direct message

Send us a direct message on our social channels and we’ll get back to you soon.