If you need a wheelchair, please let us know as soon as possible before your flight.
You can request a wheelchair from the following categories:
- Ramp Wheelchair (WCHR): You require a wheelchair for long distances
- Step Wheelchair (WCHS): You require a wheelchair for long distances and assistance with steps
- Cabin Wheelchair (WCHC): You are completely immobile and require assistance to and from your seat onboard
Book a Ramp or Step Wheelchair through Manage my booking or call us to reserve a Cabin Wheelchair.
Bringing your own wheelchair
You can bring your own wheelchair for free in addition to your checked baggage allowance. The height and weight of the wheelchair should not exceed 120cm and 60kg. Contact us if your wheelchair does not meet these dimensions.
All battery powered wheelchairs and mobility aids require prior approval. Please get in touch with our Global Contact Centre and we'll be happy to help.
Wheelchairs and mobility aids with lithium ion batteries
- Batteries must be UN tested and certified
- Battery must be either securely attached with the electrical circuits isolated or removed, as per the manufacturer’s instructions
- If the battery is removed, this must be placed in a protective pouch and carried in your cabin baggage – The removed battery must not exceed 300 watt hours.
- One spare battery, not exceeding 300 watt hours or two spares each not exceeding 160 watt hours each, can be carried in your cabin baggage
Wheelchairs and mobility aids with non-spillable wet batteries, nickel-metal hydride batteries or dry batteries
Batteries may remain securely attached to the wheelchair, with all electrical circuits isolated. If the wheelchair is designed with a detachable battery, you may remove the battery, package it in a strong rigid packaging and carry it as checked baggage only. You are permitted to carry one spare wet, non-spillable battery or two spare nickel-metal hydride batteries or dry batteries, safely packaged in a strong, rigid packaging and carried as checked baggage only.
Wheelchairs and mobility aids with spillable batteries
If your wheelchair or mobility aid is powered by a spillable battery, the battery may remain securely attached to the wheelchair as long as all electrical circuits are isolated and we are able to load, stow, secure and unload the aid in an upright position at all times during the journey. This may depend on the aircraft type.
All Etihad Airways aircraft operating to and from the US have a priority space in the cabin for the stowage of one folding wheelchair. This space is available on a first come, first served basis.