Global airport information 

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Rail & fly

We’ve partnered with rail companies in Europe to bring you our Rail & Fly service. If you’re flying with Etihad Airways, the service allows you to travel by train to or from any station, linking you to an Etihad destination. 

Train ticket validity

Depending on the leg of your journey, your train tickets are valid one day before departure, the day of departure, the day of arrival and one day after arrival only. 

Charter flights

Looking for a new level of luxury on your next adventure? With Etihad’s charter and special flight services, you can choose your departure and arrival times, curate your experiences and be fully flexible. We’ll select an aircraft for your group and customise your onboard menu. You’ll enjoy the highest levels of personal service.  

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Frequently asked questions

The quickest and easiest way to make a request for your flight is to visit etihad.com/manage. Enter your flight details then let us know what you need. You can also request things like wheelchairs there too. If you have any questions or you’d prefer to speak to us about your request, you can use our online chat feature or call us.

You’re eligible to book a complimentary Etihad Chauffeur if you’re flying in The Residence or First Class, or on a Business Class Comfort or Deluxe fare. 

 

Make sure to book at least 12 hours in advance.

 

Book now

Travel insurance is provided by AXA and its business partners in some countries. AXA offers two levels of cover to keep you protected when you’re away from home; FlySafe and FlySafe Plus. 

 

With FlySafe, you’ll be covered for:

 

  • Emergency Medical Expenses

  • Emergency Medical Transportation 

  • Personal liability

  • Legal protection 

  • Cancelation/Curtailment

  • Delayed departure/ luggage 

  • Missed Departure

  • Personal belonging 

 

With FlySafe Plus, you’ll have the same cover as our FlySafe package, plus:

 

  • Medical Teleconsultation

  • Repatriation of other Insureds 

  • Early return Home

  • Loss of passport 

  • Personal accident

 

Read more about travel insurance <link: insurance page>