Your travel knowledge base
About your booking
Basic
Value
Comfort
Deluxe
GuestSeat
Change booking
No
Fees apply
Free
Cancel booking
Onboard meal
Yes
Choose your seat
Free standard seat
Free Extra legroom seat*
Onboard drinks
Miles you’ll earn
15%
35%
75%
125%
Ineligible
Baggage information
Cabin bag
1 x 7kg
Checked baggage allowance to/from the rest of the world
25kg
30kg
40kg
Checked baggage allowance to/from the USA & Canada
2 X 23kg
2 x 23kg
At the airport
Priority Access
Fast track
Lounge access
Wi-Fi
Upgrade with miles
Eligible
Upgrade with cash
Etihad Chauffeur
Fees refund
100%
200%
250%
None
2 piece, 12kg max
35kg
50kg
2 x 32kg
First
300%
60kg
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Answers to our most frequently asked questions just one click away.
Everything you need to know about change your booking, choose seats and add requests.
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Everything you need to know about the support we offer at every stage of your journey with us.
Get answers to all your queries about cancellations and delays to keep your travel plans on track.
Everything you need to know as an Etihad Guest Member and how you’ll be rewarded for doing whatever you love.
Direct Message
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