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Baggage
- Checked baggage
- Cabin baggage
- Lost, delayed and damaged baggage
- Extra baggage
- Prohibited items
If you are flying to the U.S. or Canada, you can check in two bags weighing:
*23kg each in Economy
*32kg each in Business, First and The Residence
The weight of the two bags cannot be combined.
For all other destinations, you can check in as many bags as you like as long the total weight is within your baggage allowance, and any single bag doesn’t exceed 32kg.
Use our baggage calculator or enter your flight details at etihad.com/manage to understand the checked baggage allowance for your flight.
Not always. You may need to pick up your bag and check it in again, depending on the route and country you are travelling through. Your agent can confirm when you check in at the airport.
For all flights to the U.S., if you are travelling from Abu Dhabi, you will pre-clear U.S. customs and your bags will be tagged to your final destination. There is no need to collect your bags for recheck. However, if you are not travelling via Abu Dhabi, you will need to collect your bags and complete all immigration formalities when you land in the U.S. This applies even if your bags have been tagged to your final destination.
Our Basic fare does not include any checked baggage allowance. If you’re an Etihad Guest member, any free checked baggage allowance benefits will not apply.
If your cabin baggage exceeds our maximum weight or dimension limits, you will be asked to check your bags in. Excess baggage charges will apply.
You can always add checked baggage in Manage Your Booking if you need to, and you’ll save upto 65% by booking your extra bags online up to 30 hours before you fly.
Yes! You can carry a TV as part of your checked baggage. You will only be charged an oversized baggage fee if it's 40 inches or above for flights to or from all our destinations.
Your baggage allowance may differ on flights operated by our partner airlines. (Link- https://www.etihad.com/en/fly-etihad/our-partners) You’ll find your baggage allowance for each part of your journey on your ticket.
If your trip starts or ends in the U.S., the first airline you fly with will determine the baggage rules that apply for your entire trip; either their own baggage policy or that of the Most Significant Carrier – this is usually the airline operating the longest part of the journey. For instance, if you are flying with Airline X from the U.S. to Abu Dhabi, and from Abu Dhabi to another destination with Etihad Airways, Airline X will determine your baggage allowance and rules.
This is in accordance with the U.S. Department of Transportation's regulations.
If you have booked all segments of your journey on the same ticket, you’ll find your baggage allowance clearly outlined in your booking confirmation.
If you're travelling in Economy, you're entitled to one cabin bag. It must weigh no more than 7kg and be no bigger than 56cm x 36cm x 23cm.
If you're travelling in The Residence, First or Business, you're entitled to two cabin bags with a combined weight of up to 12kg, or one bag up to 12kg if you’re flying to or from the U.S. Each bag cannot be bigger than 56cm x 36cm x 23cm. You can also carry an additional smaller bag weighing up to 5kg and measuring up to 23cm x 39cm x 19cm.
You can carry one package of up to five litres of Zamzam water for free in addition to your checked baggage allowance from any point of departure. It must be safely packed and labelled in a sealed plastic container, covered by a protective cardboard box. These are available to purchase at the airport.
You can only carry Zamzam water from Jeddah if you hold an Umrah or Haj visa. This applies to all guests, including GCC nationals.
Most sports equipment can be included as part of your baggage allowance, and if you’re flying with golf clubs, you can take one golf bag for free, in addition to your checked baggage allowance.
You are permitted to carry a musical instrument as part of your checked baggage. It must be safely packed, weigh no more than 32kg and not exceed the maximum dimension of 300cm. Small musical instruments that fit within our standard cabin baggage dimensions can also be carried as part of your cabin baggage allowance. For larger instruments that exceed standard cabin dimensions or weight, you must purchase an additional seat in advance of your flight.
You can also carry cameras, film, lighting, and sound equipment as part of your checked baggage allowance, though we request that you let us know in advance of travelling.
You can request a wheelchair no later than 48 hours before you fly, or you can bring your own wheelchair or assistive device for free in addition to your checked baggage allowance. They must be:
If your wheelchair is battery-powered, you must have prior approval to bring it on board.
We recommend that you carry your wedding dress as part of your cabin baggage. You can do this for free if you stay within your cabin baggage allowance and our maximum cabin baggage dimensions. Alternatively, you can pay for an extra seat for your wedding dress by calling us or pack it as part of your checked baggage allowance.
On long haul flights, ask your cabin crew if there’s space to hang your wedding dress and they’ll do their best to help. We have very limited hanging space on board, so we can’t guarantee that we’ll be able to hang your dress before your flight.
Yes, you can carry any medication that doesn’t need to be refrigerated. It must be stored in your cabin baggage with a prescription or letter from your doctor.
As regulations will vary depending on the country that you’re visiting, always familiarise yourself with what type and quantity of medication you can or cannot take with you on your trip. If you're flying to Abu Dhabi, please contact the Ministry of Health and Prevention.
The rules on carrying fruit and vegetables depend on where you're flying to and from. Always check the regulations on the government website for the country you’re travelling to.
Please note that strong smelling perishable items are prohibited on all Etihad aircraft. This includes but is not limited to:
*Durian
*Champedek
*Pedalai
*Marang
*Jackfruit
You can only carry Zamzam water from Jeddah if you hold an Umrah or Haj visa. This applies to all guests including GCC nationals.
You can carry a maximum of 100ml of Zamzam water in your cabin bag. It must be placed in a transparent, resealable bag.
In your checked bag, you can carry a maximum of 5L of Zamzam water. It must be suitably packaged to avoid spills.
This applies if you:
*Are travelling on a hand baggage only fare
*Are taking a stop in your journey
*Hold a one-way ticket or two separate tickets
The U.S. and Australia have restrictions on the carriage of powdered substances in cabin baggage.
Unites States
Powder substances, like makeup, protein powder, salt and sugar of 350ml/350g/12oz or more are not permitted in your cabin baggage.
The following items are exempt:
*Medically prescribed powder substances and baby formula provided they are sealed, not tampered with and have supporting evidence
*Duty free items in Security Tamper Evident Bags purchased at Duty Free
Always check with the operating airline if you’re connecting to the U.S. with another airline.
Australia
Inorganic powder substances (powders not consisting of, or derived from, living matter, like deodorant and cleaning products) of 350ml/350g/12oz or more are not permitted in your cabin baggage.
The following items are exempt:
*Organic powders like baby formula, powdered food, coffee, protein powder, flour, spices, sugar, most cosmetics and Epsom salt
*Prescription and non-prescription medicines (including special dietary products)
*Medical items required during a flight and accompanied by supporting evidence from a doctor
*Duty free items in Security Tamper Evident Bags
*There are no restrictions on the number of containers of inorganic powders per guest provided the total volume of all the containers is 350ml/350g/12oz or less. There is no limit on organic powder.
You can carry up to 10L of olive oil or cooking oil in your cabin bag. It must be packed in separate containers of up to 100ml and placed in clear, resealable bags.
Any amount over 10L must be carried in your checked bag. It can be included as part of your baggage allowance, or you can pay for extra baggage. You can carry up to 20L in your checked bag.
Bottles must be:
*Packaged within two leak-proof plastic bags with a zip or tie closure
*Placed in a solid, taped box identified with a name tag
*5% of the bottle must be empty to prevent leaks due to cabin pressure
Smart bags powered by a single, removable lithium battery with a watt-hour (Wh) rating below 160Wh are permitted on Etihad flights.
The lithium battery and/or power bank must be removed from the bag and carried separately in a protective case or pouch.
If the battery and/or power bank are an integral part of the bag and cannot be removed, you will not be permitted to bring it on board.
Please let us know that your baggage has not arrived before you leave the airport. We’ll give you a Property Irregularity Report (PIR), which you’ll need to track your bags, to organise a delivery or to make a claim in the future.
If your baggage or its contents has been damaged, please let us know as soon as possible. Visit the arrivals desk before you leave the airport, or contact us in writing within seven days. We’ll give you a Property Irregularity Report (PIR), which you’ll need to make a claim.
If your flight was operated by Etihad Airways, please contact our Baggage Services team within 21 days. If you flew with another airline, you’ll need to get in touch with them directly.
If your bags or contents are damaged, please submit a claim within seven days of receiving your baggage. You’ll need to submit a photo of the damaged item, with the baggage tag attached.
We’ll do everything we can to help you get it back!
Let’s get started.
There are some instances that we are unable to accept liability for lost or damaged baggage:
Loss or damage that has been accepted under the condition of the Limited Release Tag (LRT)
Items that have been confiscated by airport authorities or security personnel · Damage to locks
Damage to zip sliders
Loose wheels
Damage to side handles
Minor dents or scratches
Damage to baggage that is more than 5 years old
In the case of delayed baggage, you are entitled to submit a claim for essential items that you need to purchase whilst we track your bags. There is no guarantee that you will be able to reclaim everything you ask for.
For flights to or from the U.S., we will evaluate all damage claims relating to checked baggage on a case-by-case basis. This is in accordance with USDOT interpretation of U.S. regulations and applicable aviation conventions.
All reimbursements are at our discretion.
If you upgrade your ticket to another cabin:
*You can carry two cabin bags with a combined weight of up to 12kg
* If you're tarvelling to the U.S., you can carry one cabin bag weighing up to 12kg
*Your original checked baggage allowance will still apply
Please check your original booking confirmation for your checked baggage allowance. And if you need to pack more, remember to purchase extra baggage at manage before you go to save up to 65%.
It’s best to buy extra baggage online in advance, as you’ll save up to 65% compared to airport rates. You can do this when you book your flight or at etihad.com/manage up to 30 hours before you fly.
Alternatively, you can pay for extra baggage at the airport.
If you are flying from Russia, only Russian bank cards are accepted at the airport. (No cash or international cards.) Please visit Manage your booking or phone the Contact Centre to purchase extra baggage with international bank cards.
If your journey involves more than one airline, any extra baggage charges will be determined by whichever airline is the Most Significant Carrier (MSC) – this is usually the airline operating the longest part of the journey, as defined by the International Air Transport Association (IATA). Our agents will be able to share the extra baggage fees with you when you check in.
When you've booked your extra baggage, you'll receive a voucher based on weight, number of items or a combination of both. Make sure to keep it handy and present it when you check in at the airport.
Extra baggage is subject to availability. If your bags can't be transported on your flight, we will load them onto the next available service.
You can add the extra weight to your existing bag or carry a separate bag – the choice is yours. This does not apply if you're traveling to the U.S. or Canada.
Remember, the maximum weight of any one bag from/to any country, including the U.S. and Canada, must not weigh more than 32kg.
You can pay for extra baggage when you arrive at the airport. Prices will be determined by the airline that issued your ticket. If no rates are available, standard Etihad Airways rates will apply.
Yes. You can add extra baggage online up until flight closure. Alternatively you can add baggage when you check in at the airport.
Yes. You can use your miles to pay for extra baggage when you book your ticket online. If you've already booked your flight, please call us.
If you are flying to the U.S. or Canada, you will be charged per bag.
To all other destinations, you will be charged per 5 kilos. Extra baggage rates differ by route.
Excess baggage payments are non-refundable.
The following exclusions apply:
Your Etihad flight has been changed, cancelled or re-routed and you refused the new flight proposed by Etihad.
The unfortunate event of death of a guest or an immediate family member (spouse, children, parents, brothers, sisters, grandparents, grandchildren, parent-in-law, brother-in-law, sister-in-law, son-in-law and daughter-in-law). Official documentation will be required.
The maximum weight per bag is 32kg. If your allowance is more than 32kg, please make sure items are distributed evenly across bags.
The quanity of liquids, aerosols or gels that you can carry on board depends on where you are flying from, so always check before you fly.
If you are flying with us from Abu Dhabi, in your cabin baggage you can take toiletries totalling 1l, maximum. The content of each toiletry item cannot exceed 100ml, and all your items must be kept in a resealable, transparent bag. Keep it out of your main cabin bag when going through security.
LAGs include creams, lotions, cosmetics and oils, perfumes, sprays, shampoo, conditioner and shower gel. Toothpaste, mascara, lip gloss or lip balm and any item of similar consistency at room temperature, and shaving foam and deodorants all count as well.
At most airports, if you buy any toiletries in Duty-Free, they will provide you with a Security Tamper-Evident Bag. Keep your item in this bag on every onward flight in your itinerary.
On Etihad flights, you cannot bring razors in your cabin baggage, unless it is a safety or disposable razor with blades enclosed in cartridge.
However, you can carry a razor in your checked baggage
You can take your own food on board, as long as it's in a packet or container, and solid.
If you have liquid food, they will be subject to the usual liquid regulations: 100ml per item, 1L of liquid permitted in total. Food considered a liquid or gel includes soups, syrups, jams, stews, sauces and pastes.
Yes. You may carry up to 100ml of hand sanitiser in your cabin baggage on board, or up to a total of 2l in your checked baggage. If you are carrying hand sanitiser in your checked baggage, each container must not exceed 500ml.
The maximum allowed capacity of gels and liquids that you can carry on board may vary by country and carrier, so always check in advance before you travel.
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