Home check-in

Fast and easy check in at your home or hotel

What is Home check-in?

Check in your bags, pick your seat and collect your boarding pass all from the comfort of your home or hotel in Abu Dhabi. When it’s time to fly, skip the queues and make your way to the airport hassle-free. Home check-in is powered by MORAFIQ.

Home check-in

Etihad Guest member?

You may qualify for a free home check-in service, depending on your chosen Custom Benefits.

Check your benefits

How does it work?

Home check-in is available for all guests travelling from Zayed International Airport – whether it’s at the start of your trip or before your flight home. Everyone who’s travelling must be available during home check-in, including infants and children. 

The service is available 24 hours a day, seven days a week, so the agents can arrive whenever you need them. 

01

Download the Morafiq app

Download the Morafiq app via AppStore or Google Play. Register to book a check-in slot. Be sure to time your slot between 24 and 5 hours pre-flight. Available 24/7.

02

An agent will come to you

They’ll verify your travel documents, issue boarding passes and bag tags, and collect your bags. You select your seat and extras.

03

Head to the airport

With check-in done, head to the airport, bag-free. Skip the queues and proceed straight to your gate. On arrival at your destination, collect your bags as usual.

No bags. No stress. No queuing.

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No bags. No stress

Morafiq home check-in packages

Coral Silver Gold Diamond Platinum
0 to 2 bags 3 to 4 bags 5 to 6 bags 7 to 8 bags 9 to 10 bags
AED 185 (excl. VAT) AED 260 (excl. VAT) AED 300 (excl. VAT) AED 360 (excl. VAT) AED 400 (excl. VAT)

Did you know?

If you need to check in more than 10 bags, you can simply pay for more baggage when our agents arrive. Additional bags are charged at AED 35. Only card payments are accepted.

Morafiq app

Need to get the Morafiq app? Simply download it from the AppStore or from GooglePlay. 

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Morafiq App
Frequently asked questions

See all FAQs

Morafiq customer service can be reached on +971 50 36 4510 (WhatsApp) as well as  800 667 2347 (Toll Free) and support@morafiq.ae(opens in a new tab).