Tax refund

Make your journey through our worldwide airports quick and easy

Young Economy Class guests aged 12 to 16 are exempt from Air Passenger Duty (APD) when travelling from the United Kingdom.

If you made a booking on etihad.com and were charged the APD tax, you’re entitled to a full refund provided you meet the eligibility requirements listed below:

  • The flight has been purchased via etihad.com
  • The guest is between 12-16 years old at the time of travel
  • The flight is from a UK airport
  • The guest is travelling in Economy 

Simply send us an email at APDtaxrefund@etihad.ae with the booking reference or ticket number and clear passport copy.

Notes:

  • We will refund the APD to your original form of payment.
  • For tickets purchased through travel agents and third-party websites, please contact them directly for a refund.

The following taxes are applicable for guests departing from Maldives Ibrahim Nasir International Airport (MLE).

Airport development fee (H9)

  • Non-nationals of Maldives – USD $30
  • Maldives nationals – USD $12

Maldives airport fees (BQ)

  • Non-nationals of Maldives – USD $30
  • Maldives nationals – USD $12

If you are a Maldivian national / Maldives passport holder and have paid the full USD $30, you’re entitled to apply for a refund of the difference (USD $18).

Simply send us an email at APDtaxrefund@etihad.ae with the booking reference or ticket number and clear passport copy.

You may have noticed that guests booking flights to the Philippines on our website, are charged the Passenger Service Charge.  However, if you have one of the valid documents listed below, you are eligible for a full refund.

1. Overseas employment certificate (OEC): A document issued by the POEA certifying bearer as a legitimate Overseas Filipino Worker exempt from Passenger Service Charge, as defined under Article I, Section 7.

2. Balik manggagawa: A photocopy of one or more of the following documents - Valid work Visa / work permit, valid employment contract, current employment certificate, valid company ID, recent pay slip.

3. MIAA exemption certificate: A document issued by the MIAA certifying bearer as a legitimate exempted passenger under MIAA Administrative Order No. 01 Series of 2000.

To apply for a refund, simply send us an email at APDtaxrefund@etihad.ae with the booking reference or ticket number, contact details (mobile and email address) along with a copy of one of the documents listed above.

Following a directive by The Manila International Airport Authority (MIAA), Overseas Filipino Workers (OFW) will no longer be required to pay Passenger Service Charge (LI) tax when departing from Manila.

If you made a booking on etihad.com and were charged the LI tax, you are entitled to a full refund provided you qualify as an OFW. To get a refund, go to the Manila government office located at the airport, with the following exemption certificates with you:

1.  Overseas employment certificate (OEC) issued by the Philippine Overseas Employment Administration (POEA) clarifying bearer is an OFW.

2. Balik manggagawa – Photocopy of any of the following valid documents:

  • Work or Visa permit
  • Employment contract or certificate
  • Company ID
  • Recent Pay slip ( international travel only

 

3. MIAA exemption certificate (MEC) certifying bearer as an exempted passenger (international travel only).

Indian Goods and Service Tax (K3) tax will be refunded provided the ticket refund request is made within the cut off dates for the financial year. Financial year is on/after 01April of a given year to on/before 31 March of the following year. Refund cut off will be 31 August of the same year as the end of the Financial Year in March. This is applicable for involuntary refunds and refunds to Travel Bank as well.

 

E.g.: For tickets issued during the financial year 01 April 2019 - 31 March 2020, K3 tax refund will be allowed till 31 Aug 2020. Post this date, K3 will be retained by the system while processing refunds.

 

 Country  Tax Code  Tax Name  Remarks
 Egypt  XL  Stamp tax  Non-refundable after ticket issuance
 Saudi Arabia  E3  Security charges international departure  Non-refundable after ticket issuance
 Philippines  PH  Travel tax  Non-refundable after 30 days of ticket issuance
 US  XF   US passenger facility charge  Non-refundable for non-refundable fares 
 Lebanon  YL  Ticket issuance fee  Non-refundable 
 India   N7  Kerala flood Cess  Non-refundable after ticket issuance


Please note:

  • The refund will be credited back to your original form of payment.
  • If you purchased your ticket through a travel agency or third-party website, please contact them directly for a refund.